Tranquility Management Services Inc. – A California Benefit Corporation

Aaron Duggan • August 29, 2023

How we provide more than just property management services to our community.

Welcome. I’m so glad you’re here. 


Seventeen years ago, I started Tranquility Property Management in La Mesa, where I’ve lived my entire life, operating from home as a one-man operation. Then, in 2007, I acquired another company’s management portfolio, a major turning point that necessitated moving operations into a more traditional office setting and building a team of employees who would buy into, and ultimately help expand, the unique vision I had of a management company where the bottom line is best served by treating everyone involved – owners, tenants, vendors – with an equal level of respect and transparency. Today, we are a team of seven, managing 500+ units for over 100 owners. 


2023 has been our best year yet. For one thing, Tranquility has come back home to La Mesa; we purchased and now occupy a commercially zoned house in La Mesa’s beautiful, downtown village – a permanent home in the community I love. We recently hired an additional employee. Another “Tranquility baby” was born. And, as part of the process of re-establishing roots in La Mesa, we’re expanding our visibility on the web and social media as a means of further crystalizing, focusing, and sharing the larger goals we envision for Tranquility. These goals include continuing to provide exceptional property management and real estate brokerage services, but also much, much more.   


Today, I am proud to announce that my wife and I are converting Tranquility Management Services Inc. to a Benefit Corporation. In California, a Benefit Corporation or B-Corp is a type of for-profit corporate entity where “the best interest of the corporation" — its legally-defined goals — include identifying and striving to achieve positive impacts for our employees, clients, vendors, the community, and the environment, even if that means an overall decrease in corporate profits.


This vision is now front and center in our newly revised corporate mission statement:


Tranquility Property Management & Real Estate Services’ mission is to provide our residents with exceptional service and our clients with the highest quality of individualized, proactive real estate and management services. We strive to produce positive effects for society through philanthropic practices that champion our core values of Dignity and Care, Education and Enrichment, and Stewardship and Sustainability.


For many years I have believed that being a responsible business owner means being concerned with more than just making money. It is an opportunity to earn a reputation and visibility so that we can encourage as many people as possible to join us in effecting positive changes in our work relationships, our community, and our planet. By becoming a California Benefit Corporation we codify that belief in our corporate charter and further our vision where the amount of money my wife and I take home is balanced against the larger goal of achieving broader positive impacts. 


What exactly does that look like? That is what we will be exploring here. Our social media feed is going to be a forum where we talk a little about real estate, and a lot about the ways we strive to create positive effects in the world, as we do real estate. Because these things are not mutually exclusive. How we do what we do is just as important, if not more important, than what we do. We hope you will follow along, consider what we’re up to, and join us.


We are in this together.


Peace & Good,

Aaron Duggan, Owner & CEO


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Best Property Manager in San Diego
By Aaron Duggan September 18, 2026
When a tenant owes you money, offering them more money to move out can feel backward. You’ve already missed rent payments. The mortgage, insurance, and other expenses haven’t stopped. Now someone is suggesting you write another check? It’s an understandable reaction. But when a tenancy is no longer working, a voluntary move-out agreement, often called “cash for keys,” may help limit further losses. The question is what each available option is likely to cost from this point forward. In some situations, paying for a properly handled move-out can be less expensive than continuing a lengthy dispute. What Is Cash for Keys in a Rental Property? Cash for keys generally means an owner offers money or other agreed consideration in exchange for a tenant voluntarily moving out and returning possession of the property. The terms may include a payment, an agreement about unpaid rent, or a combination of both. Those details need to be clearly documented and legally appropriate for the situation. For an owner, the potential benefit is a more predictable path toward getting the property back. For a tenant, financial assistance may make it possible to cover moving expenses and leave a situation they can no longer sustain. Both parties need to understand what they’re agreeing to. A tenant can decline a voluntary offer. Why Would You Pay a Tenant Who Already Owes Rent? Because the unpaid balance and the cost of resolving the tenancy are two different parts of the decision. The balance already owed matters. But continuing a dispute can add more unpaid rent, legal expenses, and time without resolving the original debt. Owners understandably want accountability. They also need to protect the property’s future income. Consider a rental with monthly rent of $3,000. If another two months pass without payment, that adds $6,000 to the unpaid balance before legal expenses or turnover costs. That doesn’t mean an owner should offer $6,000, or that a legal process will take two months. It simply shows why the cost of waiting belongs in the conversation. A proposed agreement needs to be evaluated against realistic alternatives, including the likelihood of collecting money owed. The largest balance on paper doesn’t necessarily produce the best financial outcome. Is Cash for Keys Cheaper Than Eviction? It can be, but there’s no universal answer. The comparison depends on the property, the legal grounds involved, how far the dispute has progressed, and whether both parties are willing and able to follow through. Before deciding, owners should consider: Additional unpaid rent: How much more could accrue while the situation stays unresolved? Legal expenses: What does the attorney estimate for the available options? The agreement’s full cost: Include payment, any debt being forgiven, and required assistance. Timing and uncertainty: How realistic is the proposed move-out date? Turnover and leasing: What work will still be needed before the property can produce income again? Some expenses exist either way. A voluntary agreement doesn’t eliminate cleaning, necessary repairs, or the time it takes to find a new tenant. As we discussed in our article on how professional property management can save landlords money , avoiding additional losses is key to protecting rental income. When Might a Voluntary Move-Out Agreement Make Sense? It may be worth exploring when a tenant cannot catch up on rent, wants to move, and faces practical barriers to doing so. It can also help when both sides prefer a negotiated resolution over continued conflict. The agreement must still be achievable. A payment alone won’t solve an unrealistic moving timeline or a disagreement about who remains in the home. If the tenant doesn’t want to leave, the proposed terms don’t make financial sense, or urgent safety concerns exist, another approach may be necessary. An attorney can help evaluate the lawful options. Cash for keys is one possible tool. It shouldn’t be the automatic response to every difficult tenancy. Is Cash for Keys Legal in San Diego? Voluntary buyout agreements can be lawful, but requirements depend on the property’s location and circumstances. For covered properties in the City of San Diego , the tenant protection ordinance requires disclosures before making a buyout offer, written agreements, and specific notices. Translation requirements may apply. It also prohibits retaliation for refusing an offer and sets buyout amounts in relation to relocation assistance. The ordinance excludes agreements settling a pending unlawful detainer case from its definition of a buyout agreement. That distinction requires legal review; it is not a reason to file a case to avoid buyout requirements. See San Diego’s Residential Tenant Protections, including Section 98.0707 . These are city rules, not rules that automatically apply throughout San Diego County. An owner in La Mesa should not assume the same local ordinance governs their property. Have a California landlord-tenant attorney review the situation before making an offer , including any required relocation assistance. Voluntary payments and legally required relocation assistance are not interchangeable.  What Should a Cash for Keys Agreement Address? A properly prepared agreement should clearly state the payment amount, the move-out date, and what happens to any unresolved obligations. Topics to review with an attorney include: Who must sign and which occupants are covered. The move-out date and how you will return possession. The payment amount, timing, and conditions. Whether unpaid rent is forgiven, reduced, or remains owed. How the security deposit will be accounted for under applicable law. Any required disclosures, translations, or other local protections. Don’t assume that paying someone to leave automatically settles every financial issue. Likewise, don't treat the security deposit as an informal bargaining fund. If the tenant doesn’t leave as agreed, the owner still must follow the lawful process. Changing locks, shutting off utilities, or removing belongings to force a move-out is illegal. The California Attorney General’s landlord-tenant guidance explains these protections. How Can Property Management Help Owners Make the Decision? A difficult tenancy can make every decision feel personal. A property manager can help organize the facts: payment history, communication, ongoing costs, and what the property will need after possession is lawfully returned. Those facts give the owner and attorney a clearer basis for comparing options. This article provides general information, not legal advice. Buyout and eviction requirements depend on the property and circumstances
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We were recently referred to the parents of an existing client. They told us their current property manager had experienced some difficulty completing a unit turnover and filling the vacancy. It had taken two year . No, that’s not a typo. Two. Years. A vacant rental property is already costly. When maintenance, communication and leasing delays begin stacking up, an ordinary turnover can quickly become a much larger problem. Here’s what we were able to tell them about how Tranquility does business.
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Best Property Manager in San Diego
By Aaron Duggan September 18, 2026
When a tenant owes you money, offering them more money to move out can feel backward. You’ve already missed rent payments. The mortgage, insurance, and other expenses haven’t stopped. Now someone is suggesting you write another check? It’s an understandable reaction. But when a tenancy is no longer working, a voluntary move-out agreement, often called “cash for keys,” may help limit further losses. The question is what each available option is likely to cost from this point forward. In some situations, paying for a properly handled move-out can be less expensive than continuing a lengthy dispute. What Is Cash for Keys in a Rental Property? Cash for keys generally means an owner offers money or other agreed consideration in exchange for a tenant voluntarily moving out and returning possession of the property. The terms may include a payment, an agreement about unpaid rent, or a combination of both. Those details need to be clearly documented and legally appropriate for the situation. For an owner, the potential benefit is a more predictable path toward getting the property back. For a tenant, financial assistance may make it possible to cover moving expenses and leave a situation they can no longer sustain. Both parties need to understand what they’re agreeing to. A tenant can decline a voluntary offer. Why Would You Pay a Tenant Who Already Owes Rent? Because the unpaid balance and the cost of resolving the tenancy are two different parts of the decision. The balance already owed matters. But continuing a dispute can add more unpaid rent, legal expenses, and time without resolving the original debt. Owners understandably want accountability. They also need to protect the property’s future income. Consider a rental with monthly rent of $3,000. If another two months pass without payment, that adds $6,000 to the unpaid balance before legal expenses or turnover costs. That doesn’t mean an owner should offer $6,000, or that a legal process will take two months. It simply shows why the cost of waiting belongs in the conversation. A proposed agreement needs to be evaluated against realistic alternatives, including the likelihood of collecting money owed. The largest balance on paper doesn’t necessarily produce the best financial outcome. Is Cash for Keys Cheaper Than Eviction? It can be, but there’s no universal answer. The comparison depends on the property, the legal grounds involved, how far the dispute has progressed, and whether both parties are willing and able to follow through. Before deciding, owners should consider: Additional unpaid rent: How much more could accrue while the situation stays unresolved? Legal expenses: What does the attorney estimate for the available options? The agreement’s full cost: Include payment, any debt being forgiven, and required assistance. Timing and uncertainty: How realistic is the proposed move-out date? Turnover and leasing: What work will still be needed before the property can produce income again? Some expenses exist either way. A voluntary agreement doesn’t eliminate cleaning, necessary repairs, or the time it takes to find a new tenant. As we discussed in our article on how professional property management can save landlords money , avoiding additional losses is key to protecting rental income. When Might a Voluntary Move-Out Agreement Make Sense? It may be worth exploring when a tenant cannot catch up on rent, wants to move, and faces practical barriers to doing so. It can also help when both sides prefer a negotiated resolution over continued conflict. The agreement must still be achievable. A payment alone won’t solve an unrealistic moving timeline or a disagreement about who remains in the home. If the tenant doesn’t want to leave, the proposed terms don’t make financial sense, or urgent safety concerns exist, another approach may be necessary. An attorney can help evaluate the lawful options. Cash for keys is one possible tool. It shouldn’t be the automatic response to every difficult tenancy. Is Cash for Keys Legal in San Diego? Voluntary buyout agreements can be lawful, but requirements depend on the property’s location and circumstances. For covered properties in the City of San Diego , the tenant protection ordinance requires disclosures before making a buyout offer, written agreements, and specific notices. Translation requirements may apply. It also prohibits retaliation for refusing an offer and sets buyout amounts in relation to relocation assistance. The ordinance excludes agreements settling a pending unlawful detainer case from its definition of a buyout agreement. That distinction requires legal review; it is not a reason to file a case to avoid buyout requirements. See San Diego’s Residential Tenant Protections, including Section 98.0707 . These are city rules, not rules that automatically apply throughout San Diego County. An owner in La Mesa should not assume the same local ordinance governs their property. Have a California landlord-tenant attorney review the situation before making an offer , including any required relocation assistance. Voluntary payments and legally required relocation assistance are not interchangeable.  What Should a Cash for Keys Agreement Address? A properly prepared agreement should clearly state the payment amount, the move-out date, and what happens to any unresolved obligations. Topics to review with an attorney include: Who must sign and which occupants are covered. The move-out date and how you will return possession. The payment amount, timing, and conditions. Whether unpaid rent is forgiven, reduced, or remains owed. How the security deposit will be accounted for under applicable law. Any required disclosures, translations, or other local protections. Don’t assume that paying someone to leave automatically settles every financial issue. Likewise, don't treat the security deposit as an informal bargaining fund. If the tenant doesn’t leave as agreed, the owner still must follow the lawful process. Changing locks, shutting off utilities, or removing belongings to force a move-out is illegal. The California Attorney General’s landlord-tenant guidance explains these protections. How Can Property Management Help Owners Make the Decision? A difficult tenancy can make every decision feel personal. A property manager can help organize the facts: payment history, communication, ongoing costs, and what the property will need after possession is lawfully returned. Those facts give the owner and attorney a clearer basis for comparing options. This article provides general information, not legal advice. Buyout and eviction requirements depend on the property and circumstances
The Best San Diego Property Management
By John Wilds September 1, 2026
The Best San Diego Property Management
By Aaron Duggan August 10, 2026
We were recently referred to the parents of an existing client. They told us their current property manager had experienced some difficulty completing a unit turnover and filling the vacancy. It had taken two year . No, that’s not a typo. Two. Years. A vacant rental property is already costly. When maintenance, communication and leasing delays begin stacking up, an ordinary turnover can quickly become a much larger problem. Here’s what we were able to tell them about how Tranquility does business.
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