Seriously? Yes and No.

Aaron Duggan • April 28, 2025

Serious About Property Management (Not So Much About Ourselves)

If you’ve ever scrolled through our social media or stopped by the office, you may have noticed something:

  • We laugh a lot.
  • There are inside jokes.
  • There are impressions (mostly of mourning doves).
  • You may even ask yourself, “Are these people COMPLETELY OBSESSED WITH CATS?”
    (
    Answer: Yes.)


And yet, things get done.

  • ✅ On time.
  • ✅ Thoroughly.
  • ✅ Thoughtfully.


Because while we don’t take ourselves too seriously, we take property management very seriously.


How It All Started


I built this company by hiring people I enjoy being around—people with good instincts, good hearts, and a good sense of humor.


None of them came from this industry, and that’s exactly the point:


  • We can teach you how to calculate prorated rent.
  • We can’t teach you how to care about people, communicate with clarity and compassion, or stay calm when a pipe bursts in the middle of the weekend.
  • Or when a tenant calls about raccoons in the attic at 4:00 a.m.


(Note to self: Add MORE RACCOON CONTENT to the TPM Insta feed.)


What We’ve Learned


When you make space for joy, silliness, and strong personalities in the workplace, people show up. Literally—they come to work and they bring their A-Game.


  • But also, they show up as themselves.
  • They’re more relaxed when talking to a frustrated tenant.
  • They’re more patient with an anxious new owner.
  • They’re more willing to go the extra mile—because they know they are valued here.


And that makes a difference you can feel—whether you’re renting from us, working with us, or just reading our blog hoping for another photo of my cat, Bacon, the Tranquility CFO (Chief Feline Officer — see obligatory photo below).



Why It Matters


We didn’t set out to build a “funny” property management company—we set out to build a good one.

Turns out, the two go hand in hand.


We believe you can do serious work and still have fun while you’re doing it.


In fact, we think that might be the only way to do it well.



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By Aaron Duggan March 2, 2026
Over the years, we’ve spent a lot of time talking about residents, and for good reason . People who feel secure in their housing tend to stay longer, take pride in where they live, and contribute to the neighborhoods they’re part of. That’s beneficial for communities, and it’s also beneficial for rental property owners. But lately, there’s been more conversation around what it means to be pro-housing. And while building more homes is part of that solution, it’s also important to talk about the people who provide the rental housing that already exists in communities like La Mesa and throughout San Diego County. A recent opinion piece in the Times of San Diego, You Can’t Be Pro-Housing and Ignore the People Who Provide It , highlights something we see every day in our work as a local property management company. Most rental housing in San Diego isn’t owned by large corporations. It’s owned by individuals and community members. In fact, despite growing public attention on institutional investment in housing , research suggests that large institutional investors own fewer than 5% of detached single-family homes locally and may not be a dominant driver of overall housing costs in San Diego. Nationally, the single-family rental market remains overwhelmingly dominated by individual owners. According to recent BatchData analysis, 89.6% of single-family rental homes are owned by “mom-and-pop” landlords who hold between one and five properties . People renting out a condo they once lived in, a home they inherited, a duplex purchased as part of a retirement plan, or a single investment property meant to help build long-term financial stability.
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