Seriously? Yes and No.

Aaron Duggan • April 28, 2025

Serious About Property Management (Not So Much About Ourselves)

If you’ve ever scrolled through our social media or stopped by the office, you may have noticed something:

We laugh a lot.
There are inside jokes.
There are impressions (mostly of mourning doves).
You may even ask yourself, “Are these people COMPLETELY OBSESSED WITH CATS?”
(Answer: Yes.)

And yet, things get done.

✅ On time.
✅ Thoroughly.
✅ Thoughtfully.

Because while we don’t take ourselves too seriously, we take property management very seriously.

How It All Started

I built this company by hiring people I enjoy being around—people with good instincts, good hearts, and a good sense of humor.

None of them came from this industry, and that’s exactly the point:

We can teach you how to calculate prorated rent.
We can’t teach you how to care about people, communicate with clarity and compassion, or stay calm when a pipe bursts in the middle of the weekend.
Or when a tenant calls about raccoons in the attic at 4:00 a.m.

(Note to self: Add MORE RACCOON CONTENT to the TPM Insta feed.)

What We’ve Learned

When you make space for joy, silliness, and strong personalities in the workplace, people show up. Literally—they come to work and they bring their A-Game.

But also, they show up as themselves.
They’re more relaxed when talking to a frustrated tenant.
They’re more patient with an anxious new owner.
They’re more willing to go the extra mile—because they know they are valued here.

And that makes a difference you can feel—whether you’re renting from us, working with us, or just reading our blog hoping for another photo of my cat, Bacon, the Tranquility CFO (Chief Feline Officer — see obligatory photo below).

Why It Matters

We didn’t set out to build a “funny” property management company—we set out to build a good one.

Turns out, the two go hand in hand.

We believe you can do serious work and still have fun while you’re doing it.

In fact, we think that might be the only way to do it well.

< Older Post

Newer Post >

A Two-Year Vacancy? Why the Right Property Management Systems Matter

By Aaron Duggan • August 10, 2026

We were recently referred to the parents of an existing client. They told us their current property manager had experienced some difficulty completing a unit turnover and filling the vacancy. It had taken two year . No, that’s not a typo. Two. Years. A vacant rental property is already costly. When maintenance, communication and leasing delays begin stacking up, an ordinary turnover can quickly become a much larger problem. Here’s what we were able to tell them about how Tranquility does business.

Annual San Diego Rental Property Maintenance Checklist - For Fewer Costly Surprises

By John Wilds • July 27, 2026

Property maintenance isn’t an especially exciting topic… until a heater stops working during the first cold weekend, a heavy rainstorm meets a clogged gutter, or an oven gives up with a holiday turkey inside.

Conventional Property Management Biz Advice We Ignored (And Why It Works)

By Aaron Duggan • June 19, 2026

Aaron Duggan shares six pieces of common property management advice TPM chose not to follow—and how focusing on people, systems, communication, and long-term thinking helped build a successful San Diego property management company.

Best Areas to Invest in Rental Property in East County San Diego in 2026

By John Wilds • May 4, 2026

Looking to invest in rental property in East County San Diego? Explore the best neighborhoods like La Mesa and El Cajon, plus key factors like rental demand, ROI, and long-term value.

Property Management: The Tranquility Way

By 1917675 • April 30, 2026

If you’ve ever managed a rental property yourself, you know how quickly a “simple” issue can turn into something more. A maintenance request comes in. You look into it. You reach out to a vendor. You wait. You follow up. You compare options. You make a call and hope it’s the right one. And sometimes… it is. And sometimes… it comes back. It’s not that the issue itself is complicated. It’s everything around it.